Subba’s Serendipitous moments

July 16, 2009

Accept your true self and be happy.

A plum once said, just because a banana lover came by, I converted myself into a banana. Unfortunately, his taste changed after a few months and so I became an orange. When he said I was bitter I became an apple, but he went in search of grapes. Yielding to the opinions of so many people, I have changed so many times that I no more know who I am. How I wish I had remained a plum and waited for a plum lover.

Just because a group of people do not accept you as you are, there is no necessity for you to strip yourself of your originality. You need to think good of yourself, for the world takes you at your own estimate. Never stoop down in order to gain recognition. Never let go of your true self to win a relationship. In the long run, you will regret that you traded your greatest glory – your uniqueness, for momentary validation. Even Gandhi was not accepted by many people. The group that does not accept you as you is not your world.

There is a world for each one of you, where you shall reign as king / queen by just being yourself. Find that world… in fact, that world will find you.

What water can do, gasoline cannot and what copper can, gold cannot. The fragility of the ant enables it to move and the rigidity of the tree enables it to stay rooted. Everything and everybody has been designed with a proportion of uniqueness to serve a purpose that we can fulfill only by being our unique self. You as you alone can serve your purpose and I as I alone can serve my purpose.

You are here to be you… just you.

There was a time in this world when a Krishna was required and he was sent; a time when a Christ was required and he was sent; a time when a Mahatma was required and he was sent; a time when a Einstein was required and he was sent. There came a time when you were required on this planet and hence you were sent. Let us be the best we can be. Don’t miss yourself and let the world not miss you.

In the history of the universe, there has been nobody like you and to the infinite of time to come, there will be no one like you. Existence should have loved you so much that it broke the mould after making you, so that another of your kind will never get repeated. You are original. You are rare. You are unique. You are a wonder. You are a masterpiece. .. your Master’s piece. Celebrate your Uniqueness.


June 13, 2009

Government 2.0 — Empowering the people at the Malaysia NICT

I was an invited speaker at the Malaysia National ICT conference at Putrajaya, organized by MDEC between 9-11 June 2009. I was pretty impressed with the scale, size and involvement of everyone concerned.

My presentation slides can be viewed/downloaded here. My special thanks to Zern Liew, who really helped me with some of the visuals. He is a fantastic visual thinker and we tuned in well with each other.

I was also on the panel discussion moderated by Roslan Bakri Zarkaria of MDEC. He was energetic and mingled with the audience and thus kept the tempo high. I was equally impressed with the fellow panelists James Smith of futuregov who talked about teh research project on the perceptions, initiaties of Gov 2.0 in different parts of Asia. The other speaker Ashran spoke about Open Innovation which is increasingly gaining currency and it was wrapped up by Ashraf of Consoci talking about specific Malaysian initiatives.

I was equally impressed by Devan’s attempt of explaining the mash-ups where he talked about possible applications integrating the data on parks and incidence of dengue fever. He brought about the possibility so well that I hope the Government CIOs were listening. Just reinforced my point about which I mentioned in my talk. I was equally impressed with Joel Neoh of Youth Asia where he shared research data about the Malaysian youth expectations from the Government. Clearly it seems to me that the Malaysian youth is not apathetic to the workings of the Government. I wonder what would be the results if the survey was done in Singapore.

I got the impression that the MDEC is doing its best to seed initiatives and support efforts to usher in Web 2.0 models into the government. It is tough ushering in change; more so in a government set up. Malaysia has always taken a cautious approach towards deploying new technology or even making social interventions due to the nature of businesses there and the kind of social structure. It would be interesting to see how they are able to bring in openness, a culture of sharing and a more transparent pubic-private partnership.

One thing about Malaysians that has always impressed me is the quality of talent amongst the entrepreneurs and their strong commitment to Malaysia. Surprisingly most of them do not have a global vision and are content to stay within Malaysia. Given the opportunities that Malaysia itself provides, it is easy to understand.

But in this hyper-competitive and inter-connected world, is it a smart thing to be a walled garden?

While I was at the airport I bumped into a friend and he asked me a profound question: His question was: Isn’t an empowered people a threat to the government itself in Asia ? The perfect answer still eludes me.

February 25, 2009

It’s the perception, stupid!

Most decision making processes pay a disproportionate emphasis on the aspect of analysis after one has made an assessment of the situation.

In fact the more important the decision, the more sophisticated the analytical tools.

That by itself is not wrong. However what is wrong is that spectacular errors in decision making can occur not because the analytical tools are inadequate, but our perception tools are! In fact, I blogged about decision frames borne out of perception here

The recent crisis amply  illustrates why:

  1. Even the highly respected Alan Greenspan admitted that he made a mistake by assuming that self-interest would enable banks to protect their own share holders.
  2. Few people are even aware of the perception biases. Looking at and perceiving the world is an active iterative process of creating meaning. This process is dynamic and often it shapes the subsequent steps in the decision making chain including the choice of analytical tools.
  3. Like perception bias, we also suffer from some form of selection bias. There’s a strong predisposition to see data that confirm our biases and ignore data that contradicts them. We also seem to emphasize recent events than historical events when anticipating the future outcomes.
  4. We also seek refuge in the majority. Just because a majority hold a particular view is no proxy that they have to be right. Often a majority is caused by a social contagion and they tend to avoid facing the “Black Swan” moment. And as the crisis has shown, the majority need not be correct.
  5. We need to understand human motivation for sure. Rewards and penalties are one axis to monitor human behavior, but there’s another equally important axis that has been given less importance. The better we understand how fear and greed are represented at an individual level and how they respond to specific externalities, we would be able to avoid crisis. It more important for Type A personalities than Type B personalities.

So are there any ways to improve perception tools?

  1. First, there has to be humble admission that we have limitations and flaws in the way we think about a given situation.
  2. There has to be a more open and backwardly integrated communication of how we arrived at a particular assessment or how we ‘manufactured’ meaning as we saw the situation. Such a communication helps us to uncover the biases.
  3. Every feedback mechanism should be “de-politicized” so as to uncover inconvenient facts.
  4. I am actively looking for more perception tools, since I have long been convinced that better perception is superior to better analysis.

One of the approaches that I have adopted to improving my own perspective is to “sleep on it” for a while.

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