Subba’s Serendipitous moments

June 4, 2007

Managing change

Filed under: Business,Innovation,Leadership,Learning — Subbaraman Iyer @ 10:06 pm
Tags: , , , ,

Business leaders, change agents, consultants who are involved in creating and managing change in organizations are well aware of the enormity of the challenges they face in carrying out the task. Most have felt at some point or the other some inadequacies in their abilities to drive change successfully. An often ignored aspect is the issue of the emotional journey that people have to undertake in abandoning their secure present to an uncertain future. And such journeys need not just the thought but the emotion as well.

John Kotter puts it succinctly:

“Behavior change happens mostly by speaking to people’s feelings. This is true even for organizations that are focused on analysis and measurement, even among people who think of themselves as smart in a MBA sense. In highly successful change efforts, people find ways to help others see problems or solutions in ways that influence emotions, not just thought.”

Tags: , , , , ,

Powered by Qumana


Leave a Comment »

No comments yet.

RSS feed for comments on this post. TrackBack URI

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

%d bloggers like this: